昨天有用戶陸續收到 Microsoft 為他們的 Office 365 自動續期，好讓用戶可以繼續使用該軟件，但有用戶發現下年度的年費竟是現在價格的兩倍，嚇怕了消費者。Microsoft 回應僅屬系統錯誤，該公司未有有計劃調高 Office 365 價格，純屬誤會一場。
Microsoft 向外國網站 ZDNet 回應其查詢時指，向用戶標示的 Office 365 續期價格為系統錯誤，他們正努力修復中。受到此問題影響的用戶無需要做任何行動，Microsoft 在完成問題修復後就會將多收取的金額全數回贈予用戶。
Microsoft 發言人回應 ZDNet 的原文：
“A glitch on 5/21 caused some Office 365 customers to be double billed while purchasing select products. The issue has been mitigated for the majority of our affected customers and we are diligently working to fix any remaining incidents. No action from our customers is needed to resolve this issue, they will be automatically refunded. We sincerely apologize to our customers for any inconvenience, and are doing everything in our power to take the necessary corrective action.”
Source：ZDNet
